m.u.s.a.llc  The George Edward Company =(TGEC) “ Warranty ”

TGEC warrants all TGEC hardwood doors for a period of ONE year from the date of shipment to be of good material and workmanship and to be free of defects at the time of shipment that would render them unfit for the purpose for which each door is recommended. Before leaving our facility, your door has been inspected for any defects in materials and workmanship and is packaged to protect the door in transit. Because all doors are natural wood, some discoloration and natural grain textures are considered acceptable.

Should the warranted door be found to contain defects, TGEC will at its option either (1) Repair (2) replace any door without charge, or (3) refund the price received for the door. In the event of a defect discovered after inspection of a door from TGEC, written notice must be given within 30 days thereafter and before the door is hung or treated in any manner. If the door was damaged by common carrier in transit, then the recipient must submit a claim unless otherwise given other instructions by TGEC. No labor, installation, refinishing expenses is covered by this warranty.

The following are not to be considered defects in material or workmanship and are not covered by this warranty:

1. Wood doors are susceptible to expansion and contraction caused by temperature and humidity variations. Small surface checking or slight shrinking or cupping, which may cause tiny cracks at the joints, may occur under these conditions. These deviations from perfection are not considered flaws. All doors are shipped unfinished and the natural characteristics of wood movement cannot be warranted.
2. Warp shall not be considered a defect for a 42 inches in width and 80 inches in height door unless it exceeds a ¼” in the plane of the door. Warp shall not be considered a defect for and 42 inches in width and 96 inches in height door unless it exceeds 3/8” in the plane of the door. No doors that are more than 42 inches in width and 96 inches in height shall be warranted. Warp is any distortion in the door itself and does not refer to the relationship of the door to the frame or jamb in which it is hung. The term warp shall include, bow, cup, and twist. In measuring the amount of warp present in a door, the following method must be used. Bow, cup, and twist are measured by placing a straight edge, taunt wire, or string on the suspected concave face of the door at any angle (i.e., horizontally, vertically, and diagonally.) The measurement of bow, cup, and twist is made at the point of maximum distance between the bottom of the straightedge, taunt wire or string and the face of the door.
3. Panel Shrinkage.
4. Trimming of door in the width or height unless performed by the manufacturer.
5. Natural variations in the color of the wood or in the texture and grain of the wood.
6. Doors which are improperly hung or do not swing freely.
7. Exterior doors not protected by substantial overhang and exposed to extreme weather conditions.
8. Damage resulting from any cause beyond the control of TGEC including, but not limited too, damage caused by misuse, abuse, accident, mishandling, fire, flood, earthquake, storm, tornado, or any other act of nature.
9. Any door that has not been sealed and finished the “same” on all 6 sides of the door. Boreholes, mortise pockets, and any other trimming of the door must be sealed and finished for this warranty to take effect.

m.u.s.a.llc The George Edward Company =(TGEC) “Glass Warranty ”
H A N D C R A F T E D - M I L W O R K S

Glass Warranty:

TGEC does not warrant any product against glass breakage or glass damage for any reason.

The following glass panel warranty shall be void if the unit has not been stored, installed, and maintained in a good and workmanlike manner, or if the damage is resulting from exposure due to installation in an unprotected opening, such as an installation without sufficient roof covering protection, which causes the door and glass panel to be exposed to an unusual amount of direct sunlight and/or precipitation. All beveled glass and textured glass panels are hand made. Therefore, some bubbles and imperfections are acceptable in the glass.

Insulated glass panels. TGEC warrants our insulated glass panels for a period of THREE years from the date of manufacture of the insulated glass panel, against permanent failure of the hermetic seal directly attributed to defective manufacturing, which failure results in permanent obstruction of vision through the panel.

This warranty does not apply if the failure of the seal is caused by an Act of God, damage as a result of exposure to corrosive fumes or condensates, damage resulting from excessive stress from movement of the structure, glass distortion or breakage, mishandling or improper installation or by any other cause whatsoever not within our exclusive control, and shall not apply unless the failure occurs and claim is delivered to us within THREE years after the date of manufacture of the insulated glass panel.